Free Guest Welcome Book Template (Printable, 2 Pages)

Two pages, filled in by you once, then printed or laminated for every stay. This free guest welcome book template covers what visitors ask about in the first hour: the greeting, the house rules, the wifi and door codes, and the checkout steps. The second page holds your local favorites, emergency numbers, and trash day so guests stop messaging for them. When two pages are not enough for running the whole property, the full 22-page Short-Term Rental Host Ops Binder is linked at the bottom.

How to use this page: print both pages, fill in the blanks in pen, and leave the book where guests drop their bags: entry table, kitchen counter, or next to the router. Copy the master before you fill it in, or laminate one copy and use a wet-erase marker so you can rewrite the codes each stay. Everything is write-in on purpose: your unit, your words, no stock photos of somebody else's living room.

Generic sheet, your unit. Fill in your own rules, codes, and local numbers, and check them after every lock or router change. Leave anything this template does not cover to your own list. This page is record keeping and guest communication, not business or legal advice.

Welcome book, page 1

Page 1 is what guests open first, so it stays short and front-loaded. Four sections, in the order people go looking for them.

Welcome note (4 lines)

Write it like you would say it at the door. Line 1 names them, the rest can mention one thing you love about the place and one thing worth trying nearby.

Welcome, !
— (your name)

House rules (6 checkboxes, write-in)

Six lines cover most stays. Blank lines exist because your version of "quiet hours" is yours to define, not mine.

☐ Quiet hours: from to
☐ Smoking:
☐ Parties or events:
☐ Pets:
☐ Max guests:
☐ Other:

Wifi and door codes

Wifi network: password:
Door / access code:
Spare key location:
If the wifi acts up, try:

Checkout (5 items)

Five ticks, no chore list disguised as hospitality. Write your checkout time on the first line.

Checkout time:
☐ Used dishes in the dishwasher and started
☐ Trash and recycling out
☐ Linens: leave on the bed or strip them (circle one)
☐ Windows and doors locked
☐ Lights and heating or cooling off

Welcome book, page 2

Page 2 answers the questions that arrive by message at the worst times: where to eat, who to call, when the bins go out.

Local favorites (6 rows)

Six rows, no examples filled in. Every host's list is different and guests can smell a copied one. Three or four honest rows beat six padded ones; leave the rest blank rather than invent reasons to send people somewhere you have never been.

Place	Why we send people there

Emergency numbers (4 slots)

Blank on purpose. Fill in numbers that answer, and test them once a season.

Urgent care or medical:
Plumber / handyman:
Neighbor or co-host:
You (host or property manager):

Trash and recycling

Trash pickup day: recycling day:
Bins live: bins go out:

Four opinions on welcome books

These are opinions from filling in and reprinting sheets like this one, not survey data. Take what fits your unit.

Laminate one copy and write on it with a wet-erase marker. Codes and checkout times change; the laminate lets you wipe and rewrite in a minute instead of reprinting the book every stay. Keep the paper master in your binder so the next laminate starts from a clean template.
Put it where guests land, not where it photographs well. The book works if it is under the wifi box on the entry table or leaning against the coffee tin. Filed upright on a shelf in the hallway, it is decoration. Guests read what is already in their hand when they wonder about the door code.
Two pages, then stop. Every page you add lowers the share of the book that gets read. A short book with big type and a few blank lines beats a booklet with a paragraph about the neighborhood's history. If something does not change a guest's first hour or checkout, it can live in your host notes instead.
Add a line every time a guest asks. Questions in your inbox are the gaps in the book. The third time someone asks where the corkscrew lives or which switch runs the porch light, write it in that night. A welcome book that grows from real questions stays useful; one written in a single sitting guesses.

What guests actually read

Honest version: most guests skim this book once, photograph the wifi line, and never open it again. Three sections carry almost all the traffic: the wifi and door code box, the checkout steps, and any rule with money attached, like parking or pets. Guests read those because those three decide whether their stay starts smoothly and whether their deposit survives. Write and check them first, keep them on page 1, and treat the rest of the book as reference that earns its place only when it stops a message from being sent. A longer welcome book is not a warmer welcome; it is a slower search for the three lines people came for.

What the full binder adds

The 22-page Short-Term Rental Host Ops Binder takes this welcome book and adds the rest of the property loop, all write-in, A4 and US Letter:

Property profile and 30-item amenities checklist, one page per property
Turn-over checklists for kitchen, bath, bedrooms, and living areas, with restock
Guest welcome sheet, 4 monthly reservation calendars, and a 20-stay check-in/out log
Maintenance and damage logs, restock shopping list, utility readings, and review tracker
Pricing notes and margin pages for your own numbers

Full 22-page Short-Term Rental Host Ops Binder →

one-time · PDF, A4 + US Letter · instant download · record keeping only, not business or legal advice